How to I maintain and service my ride-on car?

Our ride-on cars do not require professional maintenance or services. Follow the general guidance below and you are good to go.

1. Before using, adults are responsible for reviewing the product and essential parts are in a functional condition. Check whether screws are loose or other potential hazards. Any damaged or defective parts must be repaired or resolved before use.

2. Use a small amount of oil-based lubricant to moving parts to prevent rust or wear or tear (e.g. motors, gears, hardware, etc.).

3. Keep the car away from fire and direct sunlight. Store the car in a stable position and must be kept safely away from extreme temperatures or climate.

4. The car must be kept away from hot objects, such as stoves and heaters. Direct exposure to hot objects will melt the plastic. The car must be kept away from flammable materials to prevent ignition or fire when charging.

5. After using the car, charge the car adequately and must be done by an adult. If the product is inactive, it must be fully charged. Charge at least once a month to ensure battery functionality and life.

6. Use a soft cloth to clean the car. Do not use chemical solvents, soap, or water to clean the vehicle. Do not drive under precipitation (e.g. snow, rain, etc.) as this will damage the motor, battery and circuit system.

7. When inactive or discontinued, shut off all power by disconnecting the (red) battery wire, and all switches are in the “STOP” or “OFF” position.

8. Do not use third-party or different fuses.

9. Do not modify the product structure or circuit system. Maintenance and repair work must be done under the guidance of a professional or technician.

10. Do not use the product for other purposes.

11. Battery negative short circuit is prohibited.

12. Rechargeable batteries must be charged under adults’ supervision. Non-rechargeable batteries can not be charged. Ensure the batteries are installed in the correct polarity.

13. Do not mix old and new batteries, including different types of batteries.

14. Low batteries should be removed from the car and kept away from children.

15. Disconnect the batteries when completely inactive or discontinued. Do not let children use the car in this state.

Issue not resolved? Feel free to reach out to our customer service team here.