How to troubleshoot a faulty power switch/ignition barrel?

Common symptoms of a faulty power switch/ignition barrel are:

• Car does not turn on
• Only the power switch light up
• You need to hold down the power button for it to stay on
• Key won't turn to ignition

Depending on the symptoms above, here are a few ways you can troubleshoot a faulty power switch/ignition barrel:

• The lights will not come on (red light on the switch) when pressing it down
• The button will not go into the ON position
• The button will not stay in ON position
• If you see any of the above, the power switch will need to be replaced. 
• The wires have snapped off and will need to be re-soldered. You can check this by removing the power switch/ignition barrel, or going into the dashboard to check the wires have not been damaged/dislodged.
• The key barrel is damaged, this will be visible and if this is the case, the whole barrel will need to be replaced. 

What should I do if my power switch/ignition barrel is faulty? 

If the switch/ignition barrel is faulty, it needs to be replaced. If you need help, feel free to contact us for help. Please make sure you provide the following information for us to process your request quickly:

• Your order number and/or proof of purchase along with the sales channel (ex. voltztoys.ca, Amazon, etc.). You can use your order number as the subject line.
• The model number of the ride-on car. This can be found on the box, user's manual or the "SKU" field on the product page of voltztoys.ca. If you are unable to find the model number, feel free to send us a photo of the car.
• Take a photo of the power switch/ignition barrel you have in order for our customer service team to identify the correct part.