How to troubleshoot a faulty 4WD switch?

Common symptoms of a faulty 4WD switch are:

• Car does not switch between 2WD and 4WD
  

Depending on the symptoms above, here are a few ways you can troubleshoot a faulty 4WD switch:

• First, please make sure you check the motor/s have been connected properly and go through the motor troubleshooting guide, to eliminate motors as the culprit.
• Pry the switch off its housing to make sure the wires have not been dislodged.
• If the motor/s have been eliminated as the faulty part and the wires are connected properly on the switch, then, the fault is most likely the Four Wheel Drive Switch.

What should I do if my 4WD switch is faulty? 

If the 4WD switch is faulty, it needs to be replaced. If you need help, feel free to contact us for help. Please make sure you provide the following information for us to process your request quickly:

• Your order number and/or proof of purchase along with the sales channel (ex. voltztoys.ca, Amazon, etc.). You can use your order number as the subject line.
• The model number of the ride-on car. This can be found on the box, user's manual or the "SKU" field on the product page of voltztoys.ca. If you are unable to find the model number, feel free to send us a photo of the car.
• Take a photo of the 4WD switch you have in order for our customer service team to identify the correct part.