Common symptoms of a faulty light switch are:
- Vehicle lights do not turn on
Depending on the symptoms above, here are a few ways you can troubleshoot a faulty light switch:
- Bulb failure is very rare therefore please eliminate the cables on the switch itself by prying the switch off it's housing and making sure the cables are connected properly. If the cables are connected, then the most likely fault is the switch so please contact our customer service team.
What should I do if my light switch is faulty?
If the light switch is faulty, it needs to be replaced. If you need help, feel free to contact us for help. Please make sure you provide the following information for us to process your request quickly:
- Your order number and/or proof of purchase along with the sales channel (ex. voltztoys.ca, Amazon, etc.). You can use your order number as the subject line.
- The model number of the ride-on car. This can be found on the box, user's manual or the "SKU" field on the product page of voltztoys.ca. If you are unable to find the model number, feel free to send us a photo of the car.
- Take a photo of the light switch you have in order for our customer service team to identify the correct part.
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