How to troubleshoot a faulty receiver/main circuit board?

Common symptoms of a faulty receiver/main circuit board are:

• Vehicle turns on but does not drive.
• Vehicle does not turn left/right via remote.
• Vehicle does not pair with the parental remote.
• Vehicle goes backward but not forward.
• Vehicle is turning on and displays full voltage but does not drive.
• Vehicle works with the pedal but not parental remote.

Depending on the symptoms above, here are a few ways you can troubleshoot a faulty receiver/main circuit board:

• Test the car with the remote control first.
• Check the battery voltage to confirm the battery is in good condition.
• Check all clips/connectors are plugged into the receiver/main circuit board and that no wires are handed out.
• If the car is not turning left or right first check the bolt on the steering rod, then check the steering motor is connected properly, if both checks ass then the chances are, the receiver/main circuit board is faulty.

What should I do if my receiver/main circuit board is faulty? 

If the receiver/main circuit board is faulty, it needs to be replaced. If you need help, feel free to contact us for help. Please make sure you provide the following information for us to process your request quickly:

• Your order number and/or proof of purchase along with the sales channel (ex. voltztoys.ca, Amazon, etc.). You can use your order number as the subject line.
• The model number of the ride-on car. This can be found on the box, user's manual or the "SKU" field on the product page of voltztoys.ca. If you are unable to find the model number, feel free to send us a photo of the car.
• Take a photo of the receiver/main circuit board you have in order for our customer service team to identify the correct part.